Frequently asked questions
Help for buyers and automotive businesses.
Can I use Island Auto Market as a buyer for free?
Buyers can browse and post requests for automotive parts, vehicles and services. Businesses use a paid plan to receive and respond to eligible requests.
How do I request a part or service?
Sign in to the app, create a request and provide your vehicle details, location and what you need. Businesses can send quotes for you to compare.
What does a business plan’s request limit mean?
It controls how many matching pending requests appear in the business feed. It is not a daily or monthly quote allowance. Plan features and prices are shown on the Pricing page.
Why can a request stop accepting new quotes?
A request has a maximum number of business responses. Existing quotes remain available when that limit is reached; the request does not automatically select a business.
Where can I get help?
Open Help & Support in the app. Tutorials explain common tasks. For account questions, use the support contact shown in the app.
How can I delete my account?
Use Delete Account in the app or follow the instructions on our Delete Account page. Business ownership and outstanding balances may need to be resolved first.